Incognate launches flexible new online tool to help manage your business

Incognate has signed a deal to become one of the first UK resellers for eLink, an ASP solution that enables users to manage their total business operations through a cost effective online interface.

“This is an excellent solution for companies who work and manage a disparate workforce to deliver their products and services for clients.”, said John Bancroft, Managing Director, Incognate Limited.

eLink, distributed by eAdvantage Solutions helps companies to manage everything about the business from sales, marketing, customer relationship management through to after sales service and offers help desk functionality.

With eLink all customer data is accessible from a central database which is extremely easy to use. At your office desk or through the Internet when you are away on business, you can easily perform all the tasks required to develop and manage your customers.

An absolute must for small and medium enterprises, eLink integrates itself into your existing application programs (Word, Outlook, Lotus Notes, Excel) and creates dynamic links between information that was previously dispersed.

Companies, contacts, projects, tasks, documents, e-mails or calendars; everything is clearly structured and updated in real-time. The information can then be used or sent out in an intuitive way by yourself or your colleagues, whether there are 10 or 1000 of you.

All the data related to your customers is at hand, projects are updated, meetings are organised in the blink of an eye, documents are no longer misplaced, allowing you to fully devote yourself to your business.

“Over the years I have worked with numerous CRM solutions, but I haven’t found anything as sophisticated or perhaps more importantly as flexible as eLink when dealing with business and sales processes. I believe that eLink will not only help us run our business more effectively, but will also help our customers and anybody who needs a solution to help them communicate with all shareholders in their business more successfully. At Incognate we support the sales and marketing function of a wide range of companies and eLink provides us with a unique platform to drive our business forward,” concludes Bancroft.

Peter Jenkins, Managing Director of e-Advantage Solutions Ltd and head of the eLink UK distribution division said, “It will be a pleasure to work with John Bancroft and the Incognate team; to help them get the very best out of eLink Customer Relationship Management software for themselves and their clients. We look forward to establishing a solid partnership with Incognate and working together to build on the successful foundations we have here at eLink UK.”

If you would like to better understand the power of eLink contact us now on 0845 331 6069